After founding PMUSA in 1976 and operating the company for three decades, Marie and Alex Dinverno now serve as advisors to the second-generation ownership and executive team. The couple started out cleaning facilities themselves and grew the company into one with nationwide sales and operations.
Having witnessed her parents’ tireless work ethic as a child, Rachel relies on her lifetime of industry experience to create and deliver solutions to PMUSA’s diverse customer portfolio. Rachel has grown PMUSA into one of the largest woman- and family-owned, custodial and facilities maintenance companies in the nation. Rachel is actively involved within the diverse supplier community and has been recognized for her leadership, inspiration to other women, and active role at the helm of PMUSA. She serves on the Women’s Business Council Southwest Certification and Sponsorship Committees and is the recipient of the 2013 Women Working Together Award, 2014 WBE of the Year, and 2015 WBE Star Award. Rachel enjoys spending time with family, traveling and cheering on the Dallas Cowboys.
Growing up in the family business, Jason’s experience includes hands-on facility maintenance, equipment and supply procurement, and operations management. He works with clients to deliver services that provide value, consistency and a safe building environment. He enjoys reading, learning, traveling and occasionally reliving the glory days of the ’85 Chicago Bears.
With a book on a beach she’s golden, and with a challenge on the table she’s dynamite. That’s right. Our CFO is a natural problem-solver and that’s just the way we like it. Driven by the excitement of crafting customer-centric solutions, Tamara has a passion for unraveling complex challenges. While her high-level experience in private equity and hospitality bring unique expertise to the table, it’s Tamara’s personable and empathetic leadership qualities that really steal the show. While our CFO loves what she does, she couldn’t imagine a better sequence of events than one of her children delivering a hat trick on the ice, while the other prepares to one day deliver an award-winning performance on Broadway.
With more than a decade of experience in supply chain management, strategy implementation and IT systems integration, Mary brings a diverse skill set to PMUSA. Prior to joining our team, Mary oversaw business services and operations for multiple major restaurant chains. A confident self-starter, Mary embodies PMUSA’s dedication to delivering outstanding results. Outside of work, Mary enjoys spending time with her family.
With a diverse leadership background in the industrial chemical manufacturing and janitorial industries, Kyle brings an innovative, forward-thinking approach to his new role as PMUSA’s Vice President of Sales and Marketing. His BA in Management Information Systems has opened the door to a unique background in holding roles in information technology, analytics, marketing, business development and sales management. But what he’s most excited about is how the core values of PMUSA fit his own Midwestern upbringing and allow him to work in a role that lets him make a positive impact in the lives of employees. Kyle, his wife, and two daughters live in Denver, Colorado. When not working, Kyle enjoys spending time in the outdoors.
PMUSA’s latest addition to its operations team is a driver of innovation with a passion for helping others succeed. With a degree in Computer Information Systems, Economics and International Business, Tim’s professional skillset is as multifaceted as his complex field of study. While Tim has diverse expertise as an IT, energy and building-services professional, it is his coveted trade of gardening, fishing and hunting that really puts a smile on the outdoorsman’s face. And sometimes—only sometimes—his Detroit Lions do the same.
Otis is an experienced HR professional with a knack for building environments that attract and retain top-notch talent. But he’s also a great cook, loves to sing and be part of the choir, and is known for his spontaneity when he’s not in the office. Whether that means going bungee jumping or tossing out a recipe and doing his own thing, Otis is game to give new things a try. He’s the father of two college-age children and loves spending time with his family.
He’s a master of operations. He’s a customer-centric industry expert who started as a Vacuum Tech 25 years ago. Today, John serves as PMUSA’s Senior Director of Operations and is a prime example of what you can accomplish with commitment and a determined work ethic. However, that doesn’t mean John doesn’t like to play. While nothing excites him quite like a bowl of Thai food and a New York Giants football game, it’s tossing around his four grand children and boating off the Gulf of Florida that really put a big smile on his face.
When he began working at PMUSA eight years ago as a Handyman Technician, David had no idea that he had found his future. Today, as Regional Vice President of Zone 2, David continues using his passion for customer relationships and his commitment to personal growth as a springboard for success. For David, it’s all about commitment and follow-through; if he says he’ll do something, consider it done. As a true leader, he’s all about the team — a quality that is apparent even when he’s not working. He coaches his daughter’s basketball team and is a big fan of both the Chicago Cubs and the Chicago Bears. But the team he roots for every day is the one who wears the PMUSA logo.
Ron jokes that he has been in the janitorial industry as long as there has been dirt to clean. He brings to the table more than 24 years of experience from the customer side of the business and more than eight years from the vendor side. With this combination, Ron is able to provide a well-rounded approach to managing our customers’ needs and relationships. His experience has also made him a creative, motivated problem solver with exceptional organizational and communication skills. Outside of work, Ron enjoys spending time with his family, his friends and his “fur babies.”
With a background in public accounting, Hung brings 23+ years of experience to his role at PMUSA. Hung, who is originally from Vietnam and grew up in San Antonio, Texas, graduated from SMU with a degree in accounting and economics. When he’s not plugging away at the numbers, he’s playing volleyball and golf and spending time with his 11-year-old daughter.
Gardelia was a production, shipping and receiving manager, benefits manager, and HR Manager with a meat-processing firm before joining PMUSA as HR Supervisor. She believes cross-training employees makes it easier for a department to succeed. Gardelia’s hobbies include baking and dancing — but not necessarily at the same time.
Lisa is a graduate of North Park College in Chicago, and has nearly 10 years of experience in purchasing. She leads her team by ensuring good communication and says it's the people she works with every day that make her job so enjoyable. When she's not in the office, Lisa enjoys boating, NASCAR and spending time with family and friends.